Voted Favorite Agency in Best of Roanoke 2025!
Anonymous
Customer Reviews
5/5
THIS PLACE CAME TO ME BY A REFFERL, WAS A LITTLE HESITANT,BEING I HAD BEEN WITH...
THIS PLACE CAME TO ME BY A REFFERL, WAS A LITTLE HESITANT,BEING I HAD BEEN WITH ANOTHER COMPANY SINCE I, WAS IN HIGH SCHOOL. I, AM NOW 52YRS. YNG. ANYWAYS I, DECIDED TO GIVE IT A TRY ,AND JUST SEE HOW GREAT THEY WERE. THEY REALLY CAME THROUGH FOR ME. SAVED ME ALOT OF $$$ ON MY 2- CAR AUTO INSURANCE, AND HOMEOWNERS POLICY, A COUPLE OF HUNDRED, NOT TO MENTION THEY EVEN UPGRADED ME ON MY COVERAGE WITH THE LOWEST DEDUCTIBLE. AND, HOMEOWNERS UPGRADED 💯 %. FOREVER GRATEFUL TO THE YOUNG LADY WHO TOOK SUCH EXCEPTIONAL CARE OF ME BY THE NAME OF, “MS.TORI”, SHE IS ON TOP OF HER GAME, AND I GIVE CREDIT WHERE CREDIT IS DUE. THANKYOU SO MUCH MS.TORI YOU DEFINITELY, “ROCK”! MY ADVICE, STOP OR GIVE THEM A CALL AND WATCH HOW QUICKLY YOUR AUTO, AND OR HOMEOWNERS INS. DROPS. MORE BANG FOR YOUR BUCK AS THE EXPRESSION GOES. KEEP UP THE WONDERFUL WORK GUYS! I, HIGHLY RECOMMEND THIS PLACE.
Gingerbread L
5/5
5 stars!
RP
Ricky P
5/5
I highly recommend Burgess, DeMarco and Flick. Debbie has been my insurance...
I highly recommend Burgess, DeMarco and Flick. Debbie has been my insurance agent since 2004. I have complete confidence in her. She is always helpful at a moments notice for any and all questions related to my policies. She has saved me quite a bit of money over the years. She has my best interests at heart.
TS
Tina S
Simply put they’re the best.
Simply put they’re the best. From filing a claim to just answering a general question, the response and reaction is quick and you’re spoken to as a friend, not as a client. I have referred several friends and all have thanked me because of the money saved and just how easy they are to deal with.
BS
Brett S
I could not be a more satisfied customer.
I have been with Burgess, Demarco and Flick for close to 25 years, the service is exceptional! Ashley has gone above and beyond! I would never even consider using a different agency. I have had a few claims for both my home and auto’s and they have been handled flawlessly. I could not be a more satisfied customer.
TH
Tish H
In the unfortunate situation of a claim, I've always been treated more than fair
I’ve been with Erie Insurance for many, many years. In the unfortunate situation of a claim, I’ve always been treated more than fair. And I must mention my favorite insurance agent…Ashley! She’s most helpful and always available to me.
TL
Teresa L
Ashley always provides prompt and thorough responses to my questions.
Ashley always provides prompt and thorough responses to my questions.
Anonymous
always looking out for our best interests.
Debbie is a great insurance agent & is always looking out for our best interests. She tirelessly answers our questions & is always ready to help.
CC
Cheryle C
Such good-hearted people who are true helpers in tough times. Thank You!!
Attentive to my needs, Always available, Suggest improved coverage based on family needs, Such good-hearted people who are true helpers in tough times. Thank You!!
HE
Helen E